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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment or in the given account no. by your mail or account, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ashkocityguide@gmail.com.

Need help?

Contact us at ashkocityguide@gmail.com for questions related to refunds and returns.